Thank you for choosing My Needz. Please review our Refund & Cancellation Policy carefully before making any purchases. By using our services, you agree to comply with the terms outlined below:

Refund Policy:

1) Digital Products:

Refunds for digital products, including downloadable content, software, or subscriptions, will be issued at the discretion of My Needz. Please contact our customer support team with details of your request.

2) Physical Products:

We offer refunds for physical products within specified days of the purchase date. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.

3) Service Fees:

Service fees, including but not limited to shipping and handling charges, are non-refundable.

Cancellation Policy:

1) Digital Services:

Cancellation of digital services may be allowed within a specified time frame before the service is scheduled to commence. Please refer to the specific terms provided during the service purchase process.

2) Physical Products:

If you wish to cancel an order for a physical product, please contact us as soon as possible. Cancellations are subject to product availability and order processing status.

How to Request a Refund or Cancellation:

To request a refund or cancellation, please contact our customer support team at moontechglobal@gmail.com. Provide your order details, including the order number and a brief explanation of the reason for your request.

Refund Processing:

Refunds will be processed using the original payment method used for the purchase. Please allow 21 business days for the refund to reflect in your account.

Exceptions:

Some products or services may have specific refund and cancellation terms. Please refer to the product/service description or contact our customer support for more information.

Changes to the Refund & Cancellation Policy:

My Needz reserves the right to modify or update this policy at any time. Changes will be effective immediately upon posting on our website.

Contact Information:

For any questions or concerns regarding our Refund & Cancellation Policy, please contact us at moontechglobal@gmail.com

Thank you for choosing My Needz. We appreciate your understanding and cooperation regarding our refund and cancellation procedures.

My Needz

moontechglobal@gmail.com